Delivery & Return
We offer free delivery across Pakistan.
Delivery Options Overview
At Xyro.pk, we aim to provide a smooth shopping experience, guaranteeing that your orders are delivered instantly and any returns or trades are dealt with professionally. Our orders are outlined with client fulfillment and we strive to make your journey hassle free.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Delivery Policy
Here are the following delivery policies to make your experience easier.
- We provide delivery over Pakistan, reaching all major cities and small towns.
- Orders are regularly delivered within 3-5 working days, whereas urgent delivery ensures entry in 1-2 working days.
- We’re offering free shipping to every corner of Pakistan
- Once transported, you'll get the following tracking number to screen your delivery in real-time and to plan for its arrival.
- For remote areas, delivery times may vary slightly due to logistical constraints, but we try to give timely service to your desired area.
Return and Exchange Policy
If you have changed your mind and want to return a product purchased from Xyro.pk, here are the following policies:
- Returns or exchanges are acknowledged within 7 days of accepting the item.
- Things must be unused, undamaged, and in their unique packaging with all labels, manuals, and accessories.
- To start a return, drop a message at xyropk@gmail.com or call at +92 342 8322267 together with your order number and reason for return.
- Once approved, returns may include pickup or dropping the thing off at an assigned area.
- Discounts are processed within (number of days) working days after inspection and approval, issued through the original payment method, or as store credit.
- Items harmed due to misuse or labeled "last deal" or "non-returnable" are not qualified for returns.
Cancellation of Orders
You're able to cancel your order earlier to shipping with no cost penalty being incurred and a full refund of that money has already been taken. You'll cancel an order by calling us on (contact number) within a (specific) number of hours of the order being placed with us, once the thing has been shipped you can not cancel the order and will have to follow the normal process for returning a product or item.
Customer Support
Our devoted team is accessible to help you with any conveyance or return-related questions. From following your order to settling concerns, we're committed to making your experience with Xyro.pk as smooth as possible.
If you wish to return your order, do the action immediately and reach out to us via email, phone or live chat for faster response.
Contact Us
If you have any questions or concerns regarding these terms and conditions, please do not hesitate to contact us at xyropk@gmail.com
By visiting Xyro.pk, you agree to these terms and conditions. Thank you!
FAQs
Please contact our customer support team with your order details, and we’ll assist you in locating your package.
We provide a tracking code so you can easily track your order online.
If your order is delayed, please reach out to our support team for an update, and we’ll resolve the issue promptly.
Delivery typically takes 3 to 4 days.
We offer same-day or next-day delivery only in Karachi.
Contact our support team immediately, and we’ll investigate and resolve the issue for you.
The rider will contact you. If unavailable, you can provide a suitable time, and the rider will reattempt delivery at your convenience.
